Recent posts


5 Sure Fire Signs You Are Not Communicating Effectively, And a Simple Fix

If you can identify your business from at least two of the scenarios below, then our free franchise assessment survey is for you:  

Your Franchisees Won’t Know What They Can’t Find!

Time to be honest; can your franchisees find the know-how and information they need to do a successful job today? We all know that the success of your franchise business builds on conformity and consistently delivered products and services. And the key to achieving both conformity and consistency, largely builds on your capacity to educate your franchisees and communicate effectively.

Ready to Franchise in the UK? Take the Franchise Assessment Today!

Franchise compliance is key to your business success. But delivering training and knowledge continues to be one of the biggest challenges.

The Seven Deadly Sins of Franchise Communication

It’s been said that the single biggest problem in communication is the illusion that it has taken place. In the world of franchising, communication needs to be in your DNA. If you feel your communication skills are broken, here are some warning signs:

Your Franchise Manual - Front Line Support or Major Headache?

No matter if you’ve gone for a digital approach or are still relying on printed franchise manuals in binders, one thing still has to click: usability. Written in a tone and style that everyone can grasp, clear about roles and responsibilities, and most importantly, setting guidelines for quality, the franchise manual can transform your branded network to a consistent high performer.

How to Write a Better Franchise Manual for the Cloud

The preparation and ongoing maintenance of the operating manual, is for many the most demanding part of launching a franchise. But indisputably it is critical to the success of your system. Your operations manual is the single document that enables your franchisees to replicate your system in specific detail, providing you with the confidence that the quality of service will be the same across [...]

How Can Technology Help My Franchise?

According to the IFA, increased use of technology across the franchise industry is helping business owners improve bottom line and build better brand equity. The Internet plays a critical role in the success of a franchise. Many franchisors use the Internet to communicate with franchise owners and suppliers – and to share critical information and expertise. The Internet is also a great place to [...]

Do You Know the Three P’s Required to Successfully Franchise Your Business?

Posted in -, Chainformation Blog, Franchise Software on by Chainformation Team

There is one thing that separates those who succeed from those that fail. To successfully expand as a franchise, you must fix the foundation of your house first!

So you’re getting ready to franchise your business? Hold your horses. Before you embark on the franchising journey, getting your house in order is important. The more solid the foundation of your house, the more interesting your business [...]

Five Reasons To Re-Focus on Your Franchise Intranet

Posted in -, Chainformation Blog on by Chainformation Team

"In the rush to adopt new and exciting technologies, franchise businesses risk overlooking one of their most powerful assets."

  Today a franchise intranet is rightly regarded as a necessity. This can result in web properties being taken for granted, as new social platforms and mobile opportunities are prioritised. Understandably, it can be hard to focus on internal processes, when customers need [...]

Build Your Franchise House on a Foundation of Rock, Not Sand

So you have taken the decision to franchise your business. What’s next? Once you take the decision to franchise, building a solid foundation is critical. You can’t build a franchise on a foundation of sand. And it’s not just about financing and legal matters. Also consider your new responsibilities as a knowledge provider: establishing processes, providing training and guidelines, and ensuring [...]