Chainformation Blog

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Why you should get serious about giving your Franchise Intranet a name. And how to get started. Part 1/2

 

Is Know-How a Dealbreaker in Your Franchise?

How can you be certain that critical know-how reaches the right individuals in your franchise network? And how do you know that your franchise manual gets read and used?

Ready to Franchise in the UK? Take the Franchise Assessment Today!

Franchise compliance is key to your business success. But delivering training and knowledge continues to be one of the biggest challenges.

How Can Technology Help My Franchise?

According to the IFA, increased use of technology across the franchise industry is helping business owners improve bottom line and build better brand equity. The Internet plays a critical role in the success of a franchise. Many franchisors use the Internet to communicate with franchise owners and suppliers – and to share critical information and expertise. The Internet is also a great place [...]

The Three C’S of Franchisee Relationship Fixing

What's your new year’s resolution? To improve the relationship with your franchisees? Not a bad idea. I’ve written previously that 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. There are a few low hanging fruits that you can pick immediately to help improve the relationship with your franchisees, while helping [...]

Is Your Franchise Knowledge Powered and Enabled to Learn?

According to a recent study by Franchise Mind Corp., 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. Here are three critical findings:

How We Implemented Cloud Based Franchise Software With Leading Norwegian Franchise Chain

Just recently we had the pleasure of entering an agreement with Renholdssoner, a leading Norwegian franchise in the cleaning industry. The company decided it was time to implement our franchise software platform. A media announcement hit the wire just today. "We wanted to partner with some that would bring not only expertise in technical environments and system integration, but also a deep [...]

What Prospective Franchisees Look for in Potential Franchise Opportunities

Investing in a franchise is a big step, and with so many franchise packages to choose from, prospects want to make sure they're making the right decision. I came across a recent study of what franchisees considered the most important when evaluating a franchise opportunity. Here are the results in ranked order:

Equipping Your Franchise for Growth With Franchise Software

The global franchise industry, including retail, is growing significantly faster than the general economy. If your franchise is growing, it means that new problems must be tackled:

Customer Experience: Why Do so Few Get It Right?

Customer Experience: Why do so few get it right? According to a CEI Survey, 86% of buyers will pay more for a better customer experience.  But only 1% of customers feel that vendors consistently meet their expectations. If customer experience is the next competitive battleground, why do so few get it right? Whether it’s poorly trained staff or a lack of internal processes, the root to the [...]

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