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How a Franchise Intranet System can Enhance Share Value for the Franchisor.

There are plenty of reasons to maximize the shareholder value of your franchise business. Some franchisors could be looking to sell their businesses for profit or need to raise cash via share offerings, while others are concerned about persuading banks and financiers that their business is sound.

Franchisees not being compliant – is that always bad? 5 hands-on tips how to cascade best practice across a franchise network.

5 hands-on tips how to cascade across your franchise network when one outlet finds a good solution/improves services.

How Franchisor/Franchisee communications impacts Customer Satisfaction and Brand Loyalty

5 Sure Fire Signs You Are Not Communicating Effectively, And a Simple Fix

If you can identify your business from at least two of the scenarios below, then our free franchise assessment survey is for you:  

Build Your Franchise House on a Foundation of Rock, Not Sand

So you have taken the decision to franchise your business. What’s next? Once you take the decision to franchise, building a solid foundation is critical. You can’t build a franchise on a foundation of sand. And it’s not just about financing and legal matters. Also consider your new responsibilities as a knowledge provider: establishing processes, providing training and guidelines, and ensuring [...]

The Three C’S of Franchisee Relationship Fixing

What's your new year’s resolution? To improve the relationship with your franchisees? Not a bad idea. I’ve written previously that 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. There are a few low hanging fruits that you can pick immediately to help improve the relationship with your franchisees, while helping [...]

Don’t Underestimate the Power of a Digital Franchise Manual

Whether you are operating a franchise spa, tanning salon franchise, or a restaurant franchise, a properly written franchise manual will help you outperform competition. But having a digital franchise manual is not the same as slamming a PDF document on your intranet. A franchise manual is a living document that should be easy to read, and easy to apply in real life. In other words, everything a [...]

Summer is the Time to Plan Your Franchise Intranet

While many Europeans (and some Americans) are heading out for well-deserved summer holidays, business owners are using the summer period to prepare for the fall and build a better performing business model. This is a great time to take a look at your intranet. Equipped with franchise software, you can turn your static intranet to a high performing franchise intranet that empowers your [...]

3 Things Your Franchise Intranet Must Have For a More Consistent Customer Experience

Something is brewing across the franchise community: a heightened focus on compliance.

Study after study shows that providing a consistent customer experience from location to location, is the most critical component in building a successful franchise. Yet many start-ups fail to appear coordinated when going from single to multi-unit. How do you keep staff up to speed and informed in real time [...]

Chainformation to Equip Norway's Largest Tanning Franchise With Franchise Software

"Brun og Blid" Taps Chainformation for High Powered Franchise Intranet and Digital Operations Manuals

MALMO, SWEDEN--(May 14, 2013) - Chainformation, a leading provider of software for retail, franchise and chain businesses, today announced it will implement franchise software with Brun og Blid, the largest tanning franchise in Norway, currently with 136 locations.

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