Recent posts


Anders Hall

Recent Posts

GDPR - top 10 to get your franchise in shape?

Posted in franchise issues, franchising, franchise compliance on by Anders Hall

Franchise businesses which collect and use data from European citizens – whether established in the EU or not - should already be aware that the legal landscape which applies to handling customer data has changed dramatically with the implementation of the EU General Data Protection Regulation ("GDPR") which came into force on 25 May 2018.  

Without the DNA of your franchise system, there will be no replicating and no growth. It’s simply an evolutionary fact.

Your DNA is in the franchise operations manuals. For any franchisor, system manuals along with training and internal communications are the foundation that allows your franchisees to consistently deliver on your Brand Promise. Think of them as the DNA of your franchise system.

Selling your franchise company? Plan carefully and beware.

Posted in brand management, Chainformation, Franchise on by Anders Hall

Many, if not most franchisors nurture their business with the ambition (and hope) of a future exit. There has gone considerable amounts of time and money into building a brand with the market, but even more so internally with franchisees.

The following article brings up some valid points and take-aways, but at the end of the day, any change has to be supported by clear, consistent and [...]

Compliance with the franchisor’s systems is a key factor to being successful as a franchisee.

Posted in Chainformation Blog, Franchise Industry, Franchise Manual on by Anders Hall

What the franchisor can do to ensure you comply.

 

Top ten list; Why your Franchise Intranet usage doesn’t meet expectations.

And what to start working on to fix it.

How a Franchise Intranet System can Enhance Share Value for the Franchisor.

There are plenty of reasons to maximize the shareholder value of your franchise business. Some franchisors could be looking to sell their businesses for profit or need to raise cash via share offerings, while others are concerned about persuading banks and financiers that their business is sound.

Are you still relying on Email for franchise communications – really!! Hello, it’s 2016..

Franchisees tend to be thirsty for information from their parent company. Unfortunately, many franchisors agree, believing that “the more we give them the better.”

How To Create Great Content For Your Franchise Intranet. 4 basic steps on what to consider to get Franchisees use your Franchise Intranet

Intranets are becoming a must-have for franchise-based businesses. That’s no surprise. A well-designed intranet has huge benefits for franchisors and franchisees alike.

Franchisees not being compliant – is that always bad? 5 hands-on tips how to cascade best practice across a franchise network.

5 hands-on tips how to cascade across your franchise network when one outlet finds a good solution/improves services.

How Franchisor/Franchisee communications impacts Customer Satisfaction and Brand Loyalty

Subscribe

Recent articles

Filter by tags

see all