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Chainformation Team

Recent Posts

Equipping Your Franchise for Growth With Franchise Software

The global franchise industry, including retail, is growing significantly faster than the general economy. If your franchise is growing, it means that new problems must be tackled:

Summer is the Time to Plan Your Franchise Intranet

While many Europeans (and some Americans) are heading out for well-deserved summer holidays, business owners are using the summer period to prepare for the fall and build a better performing business model. This is a great time to take a look at your intranet. Equipped with franchise software, you can turn your static intranet to a high performing franchise intranet that empowers your locations [...]

Customer Experience: Why Do so Few Get It Right?

Customer Experience: Why do so few get it right? According to a CEI Survey, 86% of buyers will pay more for a better customer experience. But only 1% of customers feel that vendors consistently meet their expectations. If customer experience is the next competitive battleground, why do so few get it right? Whether it’s poorly trained staff or a lack of internal processes, the root to the problem [...]

3 Things Your Franchise Intranet Must Have For a More Consistent Customer Experience

Something is brewing across the franchise community: a heightened focus on compliance.

Study after study shows that providing a consistent customer experience from location to location, is the most critical component in building a successful franchise. Yet many start-ups fail to appear coordinated when going from single to multi-unit. How do you keep staff up to speed and informed in real time in [...]

Chainformation to Equip Norway's Largest Tanning Franchise With Franchise Software

"Brun og Blid" Taps Chainformation for High Powered Franchise Intranet and Digital Operations Manuals

MALMO, SWEDEN--(May 14, 2013) - Chainformation, a leading provider of software for retail, franchise and chain businesses, today announced it will implement franchise software with Brun og Blid, the largest tanning franchise in Norway, currently with 136 locations.

Better Operations Manuals With WorkMap - Now Part of Our Offering!

Today we announced WorkMap for improved franchise compliance and operations manuals.  This is something I am really excited about and you will be hearing much more about over the coming months!

Take Control of Your Franchise Today!

A franchise intranet that delivers consistency and efficiency is key. A franchise intranet enables more successful franchise businesses. A single entry point for communication, training and operations management. It is paramount for franchisors to successfully manage their franchise business. Franchisees will benefit from having a one-stop-shop for information and operational functionality, while [...]

Franchise Intranet - Build Your Own or Invest in Out of the Box-Solution?

As any franchise owner or multi-unit store operator will testify, there comes a time when internal communications need to be tackled; how to best keep staff informed and properly trained. Over my +15 years in franchise/retail, I’ve seen client after client facing this dilemma: Having focused on growth and adding new locations, a new reality creeps up; becoming better organized, establishing [...]

Franchise Software – What Every Franchise Consultant Needs to Know

As per the Franchise Business Economic Outlook report of the International Franchise Association (or IFA), growth rate of new franchise business in 2013 will outpace the expected growth in most private sectors. Concomitantly, the Annual Business Leader Survey by IFA confirms that while entrepreneurs consider the franchise business to be a sound investment option, franchise development along with [...]

Is SharePoint Enough to Run My Franchise Intranet?

What you need is a high powered Intranet fuelled by a franchise software based in the cloud.