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Franchisors: Do you just call it your "support office" or do you live by it?

You need to help your support team to understand the franchise

Over the past twenty years, I've watched franchisors building their networks with passion and an absolute focus on their franchisees' success. But I’ve also watched with growing concern as that passion and focus sometimes becomes diluted as the central organization grows. Some Franchisors just take Franchisee compliance for [...]

How important is internal communication in my business?

Posted in franchise compliance, franchise issues, compliance process on by Chainformation Team

This article pokes you in the eye about internal communications - it's absolutely vital in todays high pace business environment. For a Franchised network, dispersed over a vast geographical area, it's even more crucial. Compliance to the System, the Brand and the Concept is governed by effective internal information sharing. 

Franchisors, step up: How to address franchisee compliance

 

Every franchisor’s worst nightmare: having their good brand name and sterling reputation dragged through the mud by employees’ of franchisees.

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