Franchise businesses which collect and use data from European citizens – whether established in the EU or not - should already be aware that the legal landscape which applies to handling customer data has changed dramatically with the implementation of the EU General Data Protection Regulation ("GDPR") which came into force on 25 May 2018.
This article pokes you in the eye about internal communications - it's absolutely vital in todays high pace business environment. For a Franchised network, dispersed over a vast geographical area, it's even more crucial. Compliance to the System, the Brand and the Concept is governed by effective internal information sharing.
Every franchisor’s worst nightmare: having their good brand name and sterling reputation dragged through the mud by employees’ of franchisees.