How do you define success in your franchise organization? Many organizations that run efficient operations constantly study their key performance indicators, KPIs, to measure the quality of performance on a store by store basis. That can be very helpful in understanding root causes of problems and fixing them. Another critical component in the world of franchising is the level of brand and [...]
The term “franchise consultant” generates over 4.2 million hits on Google. There is no doubt that the world of franchise consultants is extremely competitive.
I recently hosted a round table with business owners in the Retail and Franchise segments in Sweden. One thing that strikes me every time that I meet clients that operate a chain business, is the burning need to communicate more effectively with their store locations and staff. We often hear that “communication is key” – but more specifically, I often hear about the difficulty to effectively [...]