Recent posts


Does having the right tools improve a franchise's internal communications capabilities?

I recently came across a really interesting and well written article “How the right tools can improve a franchise's internal communications” in a UK based Franchise Magazine, EliteFranchise. The author Jon Card, brings up the subject of how important internal communication and franchisee support is as an integral part of franchise growth and success. He interviewed a number of franchise [...]

Is Know-How a Dealbreaker in Your Franchise?

How can you be certain that critical know-how reaches the right individuals in your franchise network? And how do you know that your franchise manual gets read and used?

Your Franchise Manual - Front Line Support or Major Headache?

No matter if you’ve gone for a digital approach or are still relying on printed franchise manuals in binders, one thing still has to click: usability. Written in a tone and style that everyone can grasp, clear about roles and responsibilities, and most importantly, setting guidelines for quality, the franchise manual can transform your branded network to a consistent high performer.

Chainformation to Equip Norway's Largest Tanning Franchise With Franchise Software

"Brun og Blid" Taps Chainformation for High Powered Franchise Intranet and Digital Operations Manuals

MALMO, SWEDEN--(May 14, 2013) - Chainformation, a leading provider of software for retail, franchise and chain businesses, today announced it will implement franchise software with Brun og Blid, the largest tanning franchise in Norway, currently with 136 locations.

Better Operations Manuals With WorkMap - Now Part of Our Offering!

Today we announced WorkMap for improved franchise compliance and operations manuals.  This is something I am really excited about and you will be hearing much more about over the coming months!

Franchise Intranet - Build Your Own or Invest in Out of the Box-Solution?

As any franchise owner or multi-unit store operator will testify, there comes a time when internal communications need to be tackled; how to best keep staff informed and properly trained. Over my +15 years in franchise/retail, I’ve seen client after client facing this dilemma: Having focused on growth and adding new locations, a new reality creeps up; becoming better organized, establishing [...]

Is SharePoint Enough to Run My Franchise Intranet?

What you need is a high powered Intranet fuelled by a franchise software based in the cloud.

How the Cloud is Changing Everything for Franchise Software

The death of the traditional operations manual is official. Retail and Franchise leaders around the world are embracing a more efficient way to support daily operations in the store: in the cloud.

This trend has been facilitated by more affordable hardware, virtually zero-cost hosting, and most importantly, franchise software developed specifically for a franchising/retail. Franchise software is [...]

Chainformation Helps Vårdapoteket Build a More Effective Pharmacy Network With Cloud Based Franchise Software

Swedish pharmacy chain implements high powered Intranet to laser focus on compliance and communications.

  Chainformation, a leading provider of software for retail, franchise and chain businesses, has implemented its franchise software platform with Vårdapoteket, a Swedish nationwide pharmacy chain with 30 locations and annual sales of 1900 MSEK (280 MUSD). The cloud based franchise software, [...]

How to Improve Brand and Operations Compliance With Cloud Based Franchise Software

How do you define success in your franchise organization? Many organizations that run efficient operations constantly study their key performance indicators, KPIs, to measure the quality of performance on a store by store basis. That can be very helpful in understanding root causes of problems and fixing them. Another critical component in the world of franchising is the level of brand and [...]