Recent posts


How a Franchise Intranet System can Enhance Share Value for the Franchisor.

There are plenty of reasons to maximize the shareholder value of your franchise business. Some franchisors could be looking to sell their businesses for profit or need to raise cash via share offerings, while others are concerned about persuading banks and financiers that their business is sound.

Why you should get serious about giving your Franchise Intranet a name. And how to get started. Part 1/2

Chainformation’s in depth How-To guide on the intranet naming process. Part 2/2

Part 2/2

Franchisees not being compliant – is that always bad? 5 hands-on tips how to cascade best practice across a franchise network.

5 hands-on tips how to cascade across your franchise network when one outlet finds a good solution/improves services.

How Franchisor/Franchisee communications impacts Customer Satisfaction and Brand Loyalty

What is Know-How in a Franchise? How to identify and describe it, so others can understand and act upon it.

Does having the right tools improve a franchise's internal communications capabilities?

I recently came across a really interesting and well written article “How the right tools can improve a franchise's internal communications” in a UK based Franchise Magazine, EliteFranchise. The author Jon Card, brings up the subject of how important internal communication and franchisee support is as an integral part of franchise growth and success. He interviewed a number of franchise [...]

Is Know-How a Dealbreaker in Your Franchise?

How can you be certain that critical know-how reaches the right individuals in your franchise network? And how do you know that your franchise manual gets read and used?

5 Sure Fire Signs You Are Not Communicating Effectively, And a Simple Fix

If you can identify your business from at least two of the scenarios below, then our free franchise assessment survey is for you:  

Your Franchisees Won’t Know What They Can’t Find!

Time to be honest; can your franchisees find the know-how and information they need to do a successful job today? We all know that the success of your franchise business builds on conformity and consistently delivered products and services. And the key to achieving both conformity and consistency, largely builds on your capacity to educate your franchisees and communicate effectively.