This article pokes you in the eye about internal communications - it's absolutely vital in todays high pace business environment. For a Franchised network, dispersed over a vast geographical area, it's even more crucial. Compliance to the System, the Brand and the Concept is governed by effective internal information sharing.
Every franchisor’s worst nightmare: having their good brand name and sterling reputation dragged through the mud by employees’ of franchisees.
This Entrepreneur’s Franchise 500 list features 10 commercial cleaning franchises that have regularly claimed a spot in the top 200.
The Ten Spot brainchild and CEO Kristen Wood could be accused of biting off more than she could chew.
The guerilla, no-nonsense beauty bar and salon concept first took off in Toronto, Canada, in 2006, when Ms. Wood was only 24 years old.
To date, the brand has successfully opened 14 locations, 11 of which are franchisees and it’s been a steep learning curve for Ms. Wood. Luckily, she never [...]
“We want to open big and stay big.” So says Tom Lewison, CEO of Wild Wing Cafe, a restaurant chain in the south and southeastern United States, expanding into Canada.
His sentiments are echoed by the CEO of Teriyaki Madness, an Asian-food concept restaurant chain in North America.
Franchisors and senior executive management are asking themselves: “What would keep this momentum going and what [...]
What’s in a (brand) name? Franchises are primary people driven. And it doesn’t matter what format your business takes on.
Building a franchise with multiple units centered around a service? That obviously relies on person-to-person interaction.
And serving “guests” in a restaurant for brunch, lunch or dinner? That’s all about making the experience of being served on par with the excellent [...]
The internal communication is essential for any business. Without it, growth and prosperity become way too tedious and sometimes even impossible.
Too many parts of your business and organization depends on your internal communications. But realizing and seeing the flaws within it is not always easy, it’s just not very obvious. That’s is why we’ve put together this list of three signs [...]
Instead of “managing your expectations”, can being a franchisor deliver on those visions of business growth, bankable, steady income and global expansion?
Absolutely. And it doesn’t require an overwhelming, top-down overhaul, total rethink or cause friction for franchisees.
Even better: it’s based on something you already have, that’s already built and articulated. Now, all you have to do is [...]
At some point, retailers, restaurants and cafes come across the same issues. Across formats and offers, there are patterns of “mediocrity” that emerge.
Common to all are these 5 specific issues that, time and again, negatively affect the bottom line. Why? Because these are behaviours that stop effective on-site operations from being executed.
If any of these sound familiar, we’ve got the [...]
Franchises are “brands in motion”.
Whether global, national or local, they have a distinct identity with physical, “brick & mortar” locations.
The franchise model can get complex and there can be many moving parts. Operations, marketing, internal onboarding, business reporting -- and that’s the tip of the iceberg.
But before you get bogged down with the details, we’d like to help you zoom out [...]