Recent posts


Compliance with the franchisor’s systems is a key factor to being successful as a franchisee.

Posted in Chainformation Blog, Franchise Industry, Franchise Manual on by Anders Hall

What the franchisor can do to ensure you comply.

How a Franchise Intranet System can Enhance Share Value for the Franchisor.

There are plenty of reasons to maximize the shareholder value of your franchise business. Some franchisors could be looking to sell their businesses for profit or need to raise cash via share offerings, while others are concerned about persuading banks and financiers that their business is sound.

How Franchisor/Franchisee communications impacts Customer Satisfaction and Brand Loyalty

What is Know-How in a Franchise? How to identify and describe it, so others can understand and act upon it.

Know-how drives performance - Compliance drives Brand value

A well trained workforce with access to know-how in the digital space will work smarter, more efficiently, and at greater speed.

How to Measure Franchise Intranet Success

What value does your intranet bring to your franchise network? Are your franchisees more engaged and effective than they would be without it? How important do your co-workers think it is? You spend a lot of time, resources and effort on your franchise intranet, so no wonder you want to know if it’s successful or not. In our last post we discussed why you should measure the success of your [...]

Is Know-How a Dealbreaker in Your Franchise?

How can you be certain that critical know-how reaches the right individuals in your franchise network? And how do you know that your franchise manual gets read and used?

Ready to Franchise in the UK? Take the Franchise Assessment Today!

Franchise compliance is key to your business success. But delivering training and knowledge continues to be one of the biggest challenges.

The Seven Deadly Sins of Franchise Communication

It’s been said that the single biggest problem in communication is the illusion that it has taken place. In the world of franchising, communication needs to be in your DNA. If you feel your communication skills are broken, here are some warning signs:

Your Franchise Manual - Front Line Support or Major Headache?

No matter if you’ve gone for a digital approach or are still relying on printed franchise manuals in binders, one thing still has to click: usability. Written in a tone and style that everyone can grasp, clear about roles and responsibilities, and most importantly, setting guidelines for quality, the franchise manual can transform your branded network to a consistent high performer.