Your DNA is in the franchise operations manuals. For any franchisor, system manuals along with training and internal communications are the foundation that allows your franchisees to consistently deliver on your Brand Promise. Think of them as the DNA of your franchise system.
And what to start working on to fix it.
There are plenty of reasons to maximize the shareholder value of your franchise business. Some franchisors could be looking to sell their businesses for profit or need to raise cash via share offerings, while others are concerned about persuading banks and financiers that their business is sound.
Franchisees tend to be thirsty for information from their parent company. Unfortunately, many franchisors agree, believing that “the more we give them the better.”
Intranets are becoming a must-have for franchise-based businesses. That’s no surprise. A well-designed intranet has huge benefits for franchisors and franchisees alike.
5 hands-on tips how to cascade across your franchise network when one outlet finds a good solution/improves services.