Recent posts


Does having the right tools improve a franchise's internal communications capabilities?

I recently came across a really interesting and well written article “How the right tools can improve a franchise's internal communications” in a UK based Franchise Magazine, EliteFranchise. The author Jon Card, brings up the subject of how important internal communication and franchisee support is as an integral part of franchise growth and success. He interviewed a number of franchise [...]

Ready to Franchise in the UK? Take the Franchise Assessment Today!

Franchise compliance is key to your business success. But delivering training and knowledge continues to be one of the biggest challenges.

Your Franchise Manual - Front Line Support or Major Headache?

No matter if you’ve gone for a digital approach or are still relying on printed franchise manuals in binders, one thing still has to click: usability. Written in a tone and style that everyone can grasp, clear about roles and responsibilities, and most importantly, setting guidelines for quality, the franchise manual can transform your branded network to a consistent high performer.

Don’t Underestimate the Power of a Digital Franchise Manual

Whether you are operating a franchise spa, tanning salon franchise, or a restaurant franchise, a properly written franchise manual will help you outperform competition. But having a digital franchise manual is not the same as slamming a PDF document on your intranet. A franchise manual is a living document that should be easy to read, and easy to apply in real life. In other words, everything a [...]

3 Things Your Franchise Intranet Must Have For a More Consistent Customer Experience

Something is brewing across the franchise community: a heightened focus on compliance.

Study after study shows that providing a consistent customer experience from location to location, is the most critical component in building a successful franchise. Yet many start-ups fail to appear coordinated when going from single to multi-unit. How do you keep staff up to speed and informed in real time in [...]

Better Operations Manuals With WorkMap - Now Part of Our Offering!

Today we announced WorkMap for improved franchise compliance and operations manuals.  This is something I am really excited about and you will be hearing much more about over the coming months!

Take Control of Your Franchise Today!

A franchise intranet that delivers consistency and efficiency is key. A franchise intranet enables more successful franchise businesses. A single entry point for communication, training and operations management. It is paramount for franchisors to successfully manage their franchise business. Franchisees will benefit from having a one-stop-shop for information and operational functionality, while [...]

Franchise Intranet - Build Your Own or Invest in Out of the Box-Solution?

As any franchise owner or multi-unit store operator will testify, there comes a time when internal communications need to be tackled; how to best keep staff informed and properly trained. Over my +15 years in franchise/retail, I’ve seen client after client facing this dilemma: Having focused on growth and adding new locations, a new reality creeps up; becoming better organized, establishing [...]

Franchise Software – What Every Franchise Consultant Needs to Know

As per the Franchise Business Economic Outlook report of the International Franchise Association (or IFA), growth rate of new franchise business in 2013 will outpace the expected growth in most private sectors. Concomitantly, the Annual Business Leader Survey by IFA confirms that while entrepreneurs consider the franchise business to be a sound investment option, franchise development along with [...]

Is SharePoint Enough to Run My Franchise Intranet?

What you need is a high powered Intranet fuelled by a franchise software based in the cloud.