No matter if you’ve gone for a digital approach or are still relying on printed franchise manuals in binders, one thing still has to click: usability. Written in a tone and style that everyone can grasp, clear about roles and responsibilities, and most importantly, setting guidelines for quality, the franchise manual can transform your branded network to a consistent high performer.
Today we announced WorkMap for improved franchise compliance and operations manuals. This is something I am really excited about and you will be hearing much more about over the coming months!
As any franchise owner or multi-unit store operator will testify, there comes a time when internal communications need to be tackled; how to best keep staff informed and properly trained. Over my +15 years in franchise/retail, I’ve seen client after client facing this dilemma: Having focused on growth and adding new locations, a new reality creeps up; becoming better organized, establishing [...]
What you need is a high powered Intranet fuelled by a franchise software based in the cloud.
The death of the traditional operations manual is official. Retail and Franchise leaders around the world are embracing a more efficient way to support daily operations in the store: in the cloud.
This trend has been facilitated by more affordable hardware, virtually zero-cost hosting, and most importantly, franchise software developed specifically for a franchising/retail. Franchise [...]
Swedish pharmacy chain implements high powered Intranet to laser focus on compliance and communications.
Chainformation, a leading provider of software for retail, franchise and chain businesses, has implemented its franchise software platform with Vårdapoteket, a Swedish nationwide pharmacy chain with 30 locations and annual sales of 1900 MSEK (280 MUSD). The cloud based franchise software, [...]
How do you define success in your franchise organization? Many organizations that run efficient operations constantly study their key performance indicators, KPIs, to measure the quality of performance on a store by store basis. That can be very helpful in understanding root causes of problems and fixing them. Another critical component in the world of franchising is the level of brand and [...]
The term “franchise consultant” generates over 4.2 million hits on Google. There is no doubt that the world of franchise consultants is extremely competitive.
I recently hosted a round table with business owners in the Retail and Franchise segments in Sweden. One thing that strikes me every time that I meet clients that operate a chain business, is the burning need to communicate more effectively with their store locations and staff. We often hear that “communication is key” – but more specifically, I often hear about the difficulty to effectively [...]
Scandinavia’s leading retailer of paint has tooled up with retail software that enables them to laser focus on communication and brand compliance.
Chainformation, a leading provider of software for retail, franchise and chain businesses, has successfully implemented its retail software platform with Colorama, Scandinavia’s most expansive retailer of paint with over 175 store locations.